Sales Support

Imaging Systems Technology maintains the highest standards when it comes to supporting our customers. We employ a highly qualified, courteous, and capable sales support team, which leverages its combined expertise in display technologies, electronic production, and quality control, together with its thorough knowledge of our product lines and their intended applications, to provide our customers with unparalleled, comprehensive support and attention.

IST's sales support team can assist you in determining which of our products best meets your needs. We are always available to help you establish the options you need for your application and how best to integrate the VectorVGA Pro into your system or infrastructure. No question is too small, and no job is too big, simply contact our sales support experts for all your scan convertor needs!

Technical Support

Imaging Systems Technology strives to provide world class customer service and technical support to go along with our cutting edge technology. Our team of qualified engineers has built a reputation for clear and timely communication with customers regardless of their level of technical knowledge. Since IST designs and implements the products we support, our team has an unmatched depth of knowledge in XY scan convertor technologies. This expertise, combined with Imaging Systems Technology's customer focus, provides you with guaranteed response times and faster issue resolution.

We offer on-site hands-on troubleshooting, comprehensive ongoing program management and preventive maintenance. On-site support services are available on a time and materials basis for customers who do not have an on-site warranty or a maintenance agreement. Contact IST for prompt phone support or to schedule on-site assistance if needed.

Design

Imaging Systems Technology's team of electrical and mechanical engineers can design and develop the solution that best fits your project's specifications. IST has been involved in flat panel displays and display peripherals since its inception in 1997. This wealth of experience makes us ideally suited to design and implement new display technologies into your legacy systems. IST provides a full range of electronic assembly services from quick turn engineering prototypes to small or medium production runs, including both through-hole and SMT designs.

IST also designs and implements all mechanical assemblies using the latest 3D CAD and simulation software. Special attention is always paid to the requirements for EMI, fluid sealing, thermal transfer, ease of assembly, and cost of mechanical and electronic assemblies. Fabrication techniques include machined, cast, or bent metal, and molded plastics. IST works very closely with local and national vendors to product high quality American made mechanical assemblies. Contact IST for all your design needs!

Integration

Not sure about your output spec, what resolution you require, or how our scan convertor will fit into your legacy system? Imaging Systems Technology's experienced integration services team offers you a single source for skilled planning, design, integration and implementation of all the components needed for your unique project.

IST can significantly reduce installation time, project costs, and on-site 'surprises' through equipment staging, pre-configuration and testing. Our engineers are experienced in providing requirements definition, functional specification development, system prototyping, implementation, testing, documentation and training. IST's engineers can walk through your projects requirements either over the phone or on-site. Contact IST to find out more!

Installation

If you have a legacy system that needs to be upgraded Imaging Systems Technology can install all the needed hardware to get your system working. When you have IST's engineers install a scan convertor, form-fit-function (FFF) replacement display, or custom solution you can be assured that all system settings and testing is completed and documentated in a cost effective and timely manner. System upgrades and electronic installation can be performed on site or in IST's ISO 9000:2008 compliant manufacturing facility. IST can also train your technicians on the installation and set up of our scan convertors and provide detailed programming and settings documentation for your particular system. Contact IST to schedule a custom install!